Heartland's Bob Carr on Leadership in a Crisis

Heartland's Bob Carr on Leadership in a Crisis
CEO of Heartland Payment Systems discusses lessons learned from the biggest data breach in history.

When he first learned of the magnitude of the Heartland Payment Systems data breach, Heartland CEO Bob Carr had one overriding thought: 'Can we survive this?'

More than 18 months later, not only has Heartland survived its historic disaster, but the payments processor and Carr himself are major players in the effort to improve payments security - particularly through end-to-end encryption.